Every family and candidate detail panel has an 'Email conversation' section that searches Gmail for threads matching that record's email address. Up to 20 most-recent threads are listed: subject, snippet, message count, unread/starred indicators, time-ago, latest sender.
Tracking email replies
Gmail thread search on every detail panel.
2 min readUpdated May 10, 2026
Why this matters
Reply tracking lives where you work. You do not have to switch to Gmail to see what the family said back.